Orders that are being shipped outside of the European Union will be billed local VAT and may be subject to additional handling charges upon delivery. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot tell you what the extra costs would be, as VAT and import duties vary widely from country to country.
The Netherlands and Belgium - Post NL/UPS Standard: €6 Delivery: 1-2 working days • Free shipping over €100 •
EU countries - UPS Standard: €12 Delivery: 2-5 working days • Free shipping over €250 •
Rest of the world - UPS Express: €25 Delivery: 2-8 working days • Free shipping over €350 •
Delivery times may be subject to delays in case of holidays; most couriers do not deliver on 12/25, 12/26, 01/01 and weekends.
If you are not happy with your purchase it is of course no problem to return it. Returns must be made within 14 days after receiving the goods. All items must be returned new and unused in their original packaging and with all Vlieger & Vandam tags still attached.
Items that are damaged, used or soiled will not be accepted. If the product you received has a technical problem please contact our customer service team immediately.
Once we received and accept your return in good condition we will proceed to refund the amount of purchase as soon as possible. Please note that all costs that are made to return the goods are your own responsibility and will not be refunded.
